Assessing the ‘Why’ in Volunteering for Refugees: Exploring Volunteer Motivations

Abstract

This article addresses what motivations volunteers have for volunteering for refugees and whether these motivations differ from or complement motivations to volunteer in general, such as included in the widely used measurement instrument, the Volunteer Function Inventory (VFI). We organized eight focus groups with volunteers for refugees (N = 44) and interviewed five involved coordinators, all working in one city in the Netherlands. Results show that humanitarian concerns and social justice were highly relevant for people’s motivations, next to volunteering to obtain or improve knowledge and skills. We find support for the earlier suggested extension of the VFI with the social justice motivation. Next, the current study expands existing analysis on volunteer motivations by identifying four areas that require further attention: (1) volunteers for refugees seek a meaningful role in life; (2) are motivated by the pragmatism of this volunteer work; (3) have emotional reasons; and (4) are motivated by media exposure.