Waiting list procedure improvements for master program courses in Information and Computing Sciences

Abstract

In higher education, at times it happens there are limited places in courses because of, for example, staffing and classroom shortages which can lead to students being waitlisted. Previous research indicates there are numerous waiting list prioritization methods in health care and public housing, whereas research in waiting list prioritization methods for course registration in higher education is very limited. Results of a literature study and interviews with domain experts have been conducted and analyzed to determine how course waiting list procedures can be improved. This has resulted in an improved waiting list procedure including prioritization methods for master program courses in Information and Computing Sciences at Utrecht University, the Netherlands.