When they cry: Tears facilitate responses toward members of socially disadvantaged groups.

Abstract

Emotional tears are vehicles for bonding between individuals, even with those belonging to different social categories. Yet, little is known about the reactions they provoke toward members of underprivileged groups such as immigrants or the explanatory mechanisms of their effects. Across three experiments (with 546 adults) using standardized images of emotional displays, we tested the effects of tears on cognitive inferences (of warmth and competence) and self-reported affective responses (such as compassion or discomfort), and both directly and indirectly on self-reported prosocial behavioral intentions toward an immigrant male. Compared with nontearful (i.e., neutral and sad) expressions, observers perceived a tearful immigrant as warmer but not as less competent (except for study 3). They also felt more compassion (but not discomfort) and were more willing to offer an immigrant person emotional (i.e., to approach and comfort) and instrumental support (i.e., to donate money to an organization helping immigrants but not volunteer their time). Inferred warmth and felt compassion (or compassion-related emotions) explained the effects of tears on emotional support and donation intentions. This research highlights the need to study emotion expression in the context of interethnic and, more broadly, intergroup relations and the effects of emotional tears beyond the willingness to provide immediate assistance. We also discuss implications that tears might have for promoting different types of solidarity with members of underprivileged groups such as immigrants.