"Hallo, Ik ben Anna uw virtuele assistent": Talige kenmerken in customer service chatbots

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"Hallo, Ik ben Anna uw virtuele assistent": Talige kenmerken in customer service chatbots
 
Liebrecht, Christine; van Hooijdonk, Charlotte; Kunneman, Florian; van Miltenburg, Emiel
(2021) DIXIT, volume 18, pp. 9 - 12
(Article)
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Keywords: chatbots, klantenservice
 
 
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