Improving ICT4D projects with agile software development

Abstract

ICT4D seeks to bridge the digital divide in developing countries. Important requirements of ICT4D projects are a demand-driven approach and participation of the local community. The fact that user collaboration is a principle of Agile software development (Agile), triggers our interest on whether Agile practices can improve ICT4D projects. This paper aims to investigate if and how Agile can contribute to the success of ICT4D projects. In order to achieve this, existing literature was consulted and an interview was held. This paper provides an overview of the critical success factors for ICT4D projects and Agile, as well as of the advantages of Agile. Agile can only work successfully when ICT4D projects are demand-driven, and when both a cultural understanding and trust are built. Notable ways in which Agile can improve ICT4D projects are by facilitating user collaboration, improving team communication, enhancing organizational learning, and by frequently delivering software.