The effects of work alienation and policy alienation on behavior of public employees

Abstract

Public employees are confronted with various pressures, such as increased work demands and the need to implement controversial policies. This study uses work alienation and policy alienation models to analyze work and policy pressures. Based on a survey of 790 respondents, it was firstly found that work alienation results in less work effort and more intention to leave. Secondly, policy alienation negatively impacts behavioral support for a policy and the intention to implement it. These results suggest that work alienation and policy alienation have different –but both important– effects on (intended) behavior on the job.