Explanations First: A Case for Presenting Explanations Before the Decision in Dutch Bad-News Messages.
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Explanations First: A Case for Presenting Explanations Before the Decision in Dutch Bad-News Messages.
Jansen, F.; Janssen, D.M.L.
(2010) Journal of Business and Technical Communication, volume 25, issue 1, pp. 36 - 67
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Author keywords: Preprint
ISSN: 1050-6519
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