Scalability factors in an ICT4D context: A literature review

Abstract

This research investigates possible scalability factors that influence an ICT4D project. By performing a literature study on four strands of literature, which include: technical literature (1), development studies (2), technology adoption (3) and ICT4D literature (4), it was found that there are seventeen factors that need to be accounted for in the development process. Furthermore, a general outline of an ICT4D development process is presented and scalability factors are related to phases in this ICT4D process. Future research could focus on validating these factors by using them in a development cycle and determining the precise influence, rather than determining an overall positive or negative influence.