Performance norms en organizational commitment Lange werkdagen van medewerkers op de Zuidas.

Abstract

The purpose of this study is to examine first: how people in organizations located at the Zuidas experience performance norms and organizational commitment. This organizational commitment is divided in affective, normative and continuance commitment. Second: if and how performance norms and the types of organizational commitment are related to the huge amount of hours people work during a week at the Zuidas. Data was collected by conducting qualitative interviews with people working at the Zuidas (N=10). This data was analyzed using the qualitative data analysis program Nnivo. The results indicate that performance norms are experienced in quite a high degree by people working at the Zuidas. Furthermore, they experienced organizational commitment, in particular, affective commitment. In contrary to the theory, people experienced normative commitment not in a negative way. Continuance commitment was only experienced by one interviewee for the period of only one year. In addition, there was a positive relation between performance norms & organizational commitment and the average numbers of hours worked per week. The study discusses the implications and limitations of the presented results and makes suggestions for future research.