Project CHO: GO or NO GO? Evaluatief beleidsonderzoek naar de nieuwe manier van inspecteren door de NVWA en de naleving van Chinese horecaondernemers.

Abstract

This masterthesis focuses on evaluating a new method used by the Dutch Food and Consumer Product Safety Authority (NVWA) when monitoring the Chinese entrepreneurs with a restaurant in the Netherlands. The Chinese entrepreneurs do not sufficiently meet the legal requirements for food safety. The NVWA developed a new method of monitoring this group of entrepreneurs that would improve the compliance with laws of Chinese entrepreneurs. The purpose of this study is to make recommendations concerning, a. the new method of monitoring and b.: the compliance of Chinese entrepreneurs. This is a qualitative study which used in-depth interviews. The programme NVivo was used to analyse the data. The study focuses on the change in the behaviour of Chinese entrepreneurs (1), the explanations for these possible change (2), the experiences and opinions of the participating employees (3), the opinions of representatives of the industry associations (4) and their experiences concerning working on this project with the NVWA (5). The study shows an improvement in the compliance of Chinese entrepreneurs and gives the following sociological explanations for this improvement: maintaining a business relationship with the Chinese entrepreneurs, the decrease of resistance and addressing the lack of independence of Chinese entrepreneurs. The study also shows the concern of the participating employees about the long term effect of this method and about working with a lot of different methods of monitoring. The industry associations are enthusiastic about the new method and about working with the NVWA, but they express that the collaboration could be expended. The recommendations follow the conclusions of this study. Future studies could explore the acceptance of the law by Chinese entrepreneurs and the difference between first-generation and second-generation Chinese entrepreneurs.